Do you have questions regarding your pets stay with us? Take a look through the FAQ’s below, and if you still haven’t answered the question you have, don’t hesitate to get in touch with us. You can call us on 01527 892 164 or email us directly.
Do we need to bring our own food?
No, we provide all food and we stock a large variety of foods for your pets individual needs.
Do we need to bring our own bedding?
We provide all bedding, however, you can bring your own if you wish.
Can we receive updates whilst we are on holiday?
Yes, we are active on Facebook and Twitter to allow you to keep up to date with your pets stay.
Can we bring our pets toys?
You can bring anything to make your pets stay enjoyable.
Do you exercise the dogs?
Yes, they are walked and played with everyday
Can my pets be bathed and groomed ready for collection?
Yes, we offer a full grooming services.
My pet is on medication what do we do?
We will continue to administer the medication in line with your vets instructions.
Do my pets need to be vaccinated?
Yes, it is a requirement for your pets to be fully vaccinated. For all annual boosters they must be administered at least 48 hours prior to arrival.
Is the kennel cough vaccination required to allow my dog to be boarded?
Yes, we require all dogs to have had the kennel cough vaccination. This must be carried out allowing two weeks prior to arrival. If you are unsure please call us and we can discuss it with you.
Can my pets be bathed and groomed ready for collection?
We offer a full grooming service or you can opt to have just a bath ready for their return home.
Used and recommended by vets