Redditch Kennels & Cattery

Pet Central Hotel

  01527 892 164

How to book your dog in for Christmas with us.

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Pet Central Hotel | Kennels & Cattery located in Sambourne, Warwickshire

As summer ends and Autumn begins we are looking forward to Christmas and with it booking in your pet. What do you need to do before booking for Christmas at Pet Central Hotel.

We have provided below the essentials you will need for your pets stay over the Christmas period:

When to book?
As Christmas is a busy time for us, we recommend you book in advance as space does become limited. As you make plans to visit friends and family don’t forget to book your pet in.

We recommend three months prior to the Christmas period to be sure of your pets space, although we do sometimes have availability for any last minute bookings. Availability can be limited especially around the main Christmas and New Years days.

When you make the booking, if you would like a Christmas lunch then please ask a member of staff and they will put your pet on the list for Dinner.


Christmas Dinners
As part of our Christmas service our staff offer to cook your pet a Christmas Dinner. This can be ordered when you drop off or in advance when you make your pets booking.

The Christmas dinner is cooked freshly by our staff and they will also post photos for you.

Social Media
At the festive time our customers want to visit family and friends you can still stay in touch with your pet via our social media outlets. We will still post photos over the main Christmas and New Year period for you.

We will also be able to respond to any messages you sent to us and communicate if required. Don’t worry you will be talking to one of our helpful staff member and not an AI bot. Don’t worry if you are not on social media we can also be contacted by telephone to catch up on your pets stay at Pet Central Hotel.

Daily Routine
Although it is Christmas, we still carry on with our normal daily routine of playtime and daily walks. If you are bringing any Christmas presents, please leave them a member of staff when you drop off. The only difference will be with our opening times changing around the main festive days.


Opening Times over the Festive Period
Although we stay open to our boarders we do close to customers to drop off and check in. We have listed them below for your convenience:

Opening times over Christmas:

Thursday the 24th of December 8:30 until 10am
Friday the 25th of December Closed
Saturday the 26th of December Closed
Sunday the 27th of December Normal Hours
Thursday the 31st of December 8:30 until 10am
Friday the 1st of January 2027 Closed
Saturday the 2nd January normal hours

Charges over Christmas and New Year
Over the festive period our costs remain the same for daily boarding, we only do a double charge for the main three days once.

Vaccinations for the Festive Period
With the festive period vets do get busy and it is important to check your pet is fully vaccinated at least six weeks prior to boarding.

As a rule we ask for all our boarders to be vaccinated at least two weeks prior to boarding with us. If you are not sure please call us to discuss.

Medication
At Christmas vets will also have reduced working hours and it is important to order any medication in advance as it can take longer. As for us we will still administer all medication in line with your vets requirements.

Feeding
Although we can provide all food, there may be times when your pet is on a special diet and you will be providing it. At Christmas deliveries can be delayed and allow sufficient time for any food your pet may need.

Most of all please enjoy the festive period knowing your pet will be safe with us at Pet Central hotel. Happy Christmas to all of our customers and Pets.

What is best for your cat?

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At Pet Central Hotel, we want your cat to feel completely at ease while they’re staying with us. Our aim is simple: a cosy, safe, home‑from‑home environment where every cat can relax in their own way.

Why we offer both indoor and outdoor spaces
Our cattery, tucked away near Redditch, gives cats the choice of being indoors, outdoors, or a bit of both. Inside, each enclosure has three levels so your cat can decide where they feel happiest — up high watching the world, tucked away in a quiet corner, or stretched out on a comfy bed. Every unit includes a secure enclosed bed, and in winter we add heated beds to keep things warm and snug.

Keeping cats stimulated is just as important as keeping them comfortable. We’ve got toys, treat‑based games, and plenty of human interaction throughout the day. We groom each cat daily, checking their ears, eyes, paws and coat, and we make it a positive experience with treats or a bit of catnip.


Our outdoor areas
For cats who enjoy fresh air, our outdoor runs give them space to lounge, explore, and take in the countryside views. In summer, many of them love sunbathing outside. The runs are shaded to keep things cool, and sneeze barriers help maintain a clean, safe environment.


Choosing the right space for your cat
We offer different accommodation options depending on your cat’s personality and whether you’re bringing one cat or several.

  • If your cat stays indoors at home, you can choose a cosy indoor enclosure or an indoor space with access to an outdoor run.
  • If you have more than one cat, we have larger enclosures that comfortably house two to five cats, with indoor and outdoor areas available.

The cattery is fully heated in winter, and in summer we keep the windows open to let a natural breeze flow through. Everything is set up to be quiet, clean, and calm — ideal for cats who prefer a peaceful environment. And for safety, we have a secure air‑lock entrance so no curious cat can slip out.

To us, every cat is an individual, and their stay should reflect that. Whether your cat loves peace and quiet, enjoys a bit of sunshine, or thrives on human interaction, we make sure they get the care and attention they’re used to at home. When you leave your cat with us, you’re not just booking a space — you’re trusting us with a member of your family, and we take that responsibility seriously. Your cat’s comfort, safety, and happiness always come first at Pet Central Hotel.

Summer Care Tips for Keeping Your Pets Safe in the UK Heatwave

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Summer Care Tips for Keeping Your Pets Safe


When temperatures climb as they have over the past couple of weeks and summer is in full swing as it is here in the UK our pets feel the heat far more intensely than we do.

At Pet Central Hotel, where the philosophy is simple — your pet always comes first — the team’s decades of hands‑on experience offer valuable guidance for keeping dogs and cats safe, cool, and comfortable during hot weather.

Understand How Heat Affects Pets
Dogs and cats can’t regulate temperature as efficiently as humans. Dogs rely heavily on panting, while cats conserve energy and seek shade. Both are vulnerable to heatstroke, which can develop quickly and become life‑threatening. Recognising early signs — excessive panting, drooling, lethargy, vomiting — is essential.

Summer Care Tips for Keeping Your Pets Safe 3


Prioritise Hydration
• Fresh, cool water should be available at all times.
• Place multiple bowls around the home and garden.
• Add ice cubes to keep water cooler for longer.
• For cats, consider a water fountain to encourage drinking
• Avoid Peak Heat Hours


Just as Pet Central Hotel carefully structures exercise to suit each dog’s needs, you should:

• Walk dogs early morning or late evening.
• Keep midday outings short and shaded.
• Never allow vigorous play in high temperatures.
• Hot pavements can burn paws — if it’s too hot for your hand, it’s too hot for their feet.

Create a Cool Home Environment
• Close curtains during the day to block heat.
• Use fans or cooling mats.
• Provide shaded outdoor areas.
• For cats, ensure safe access to cool hiding spots.

Summer Care Tips for Keeping Your Pets Safe 2


Never Leave Pets in Cars
Even with windows open, temperatures inside a car can soar dangerously within minutes. Pet Central Hotel emphasises safe, secure environments — and a parked car is never one of them.

Grooming Matters
The on‑site grooming team at Pet Central Hotel knows that proper coat care helps pets stay cool.

• Regular brushing removes excess fur.
• Avoid shaving double‑coated breeds — their fur actually insulates against heat.
• Keep coats clean to support natural temperature regulation.

Special Considerations for Cats
Cats often hide discomfort, so subtle signs matter.

• Encourage rest in cool rooms.
• Keep litter trays away from sunny areas.
• Indoor cats may benefit from frozen water bottles wrapped in towels placed nearby.

Extra Care for Dogs
Some dogs are more heat‑sensitive — brachycephalic breeds, seniors, puppies, and those with medical conditions.

• Offer cool treats like frozen banana slices or pet‑safe ice pops.
• Monitor breathing closely.
• Keep exercise gentle and controlled.

When in Doubt, Seek Help
If you suspect heatstroke, contact a vet immediately. Quick action saves lives.

At Pet Central Hotel, pets enjoy a calm, spacious countryside environment designed with their wellbeing in mind — a reminder that thoughtful care makes all the difference.

With a few simple precautions, you can help your cat or dog stay safe, happy, and comfortable throughout the UK’s hot weather.

Prepare your Pet for Boarding

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Prepare your Pet for Boarding

At Pet Central Hotel, we completely understand how it feels to leave your pet in someone else’s care. They’re family, and it’s normal to feel a bit unsure. We want you to know that we take that trust to heart. To help make things easier, we’ve put together a simple guide that walks you through check‑in and drop‑off, so the whole process feels calm, clear, and stress‑free for both you and your pet.

Two weeks prior to boarding
Before you board it is essential to check your pet is up to date with all of their vaccinations, bearing in mind these are administered by your vet annually. It is important to note that your vaccination card does needs to be stamped by the vet as proof of what has been administered.

We ask for a two week clear period from your pets vaccination to them staying with us at Pet Central hotel. At this time we also request your pets micro chip number is added to their vaccination card as we will ask for it on drop off. Along with annual vaccinations flee and worm treatments are required and it is advised to record these ready for boarding. 

At this stage we recommend if your pet is on any medication check to confirm you will have sufficient amount for their stay with us. 

The Day before boarding 
If you have cats to board with us we recommend keeping their carry boxes hidden away, because if they see them they tend to go missing when you are getting ready to go away.

At Pet Central hotel we can provide all bedding, food (from our own range) and toys, however, if you would like to bring some toys for their stay that will be fine. If your pet requires a special diet and you are providing it please provide a measuring cup if biscuits are to be fed to your pet during their stay.

Drop off Day
Pet Central Hotel is open from 8:30 until 10.00am and again from 3.00pm until 4.00pm. Whilst you can drop off either in the morning or the afternoon, we do recommend for a first stay a morning drop off is the best to allow your pet to settle and meet the team.

When you are dropping if there is space the opportunity to upgrade your pets stay into one of our suites maybe an option for you.

What happens during the check in process?
We have a series of questions that allows us to process your pet ready for their stay. We have made a list which is designed to make it easy and stress free for their stay.

  • We will check your contact numbers are correct and we will also require a third party contact in case we are unable to contact you. This is important if we are unable make contact with you, we need a third party contact for any authorisation.
  • Confirmation that your pet is up to date with flee and worming
  • Is your pet insured.
  • Would you like photos posted on social media to allow you to keep in touch whilst you are away.
    We have found that this is an invaluable way of checking in on your pet. 
  • If you would like your dog to be bathed whilst in boarding. We also, offer an on site grooming service.

The next section is directly related to your pet:
Up to date vaccination information will be added to our system
Your pet’s dietary requirements will be added including how often they are fed and the quantity.
Any medication will be entered onto our system and it is important to bring the medication along with the required dosage.

The final section is the payment and this can be settled by either cash or transfer.
Your pet will be taken to our facilities and cared for by our training and caring staff leaving you with peace of mind. 

By taking a few simple steps ahead of time, you’ll help us get your pet settled in quickly and comfortably. Our team is here to make the process straightforward, answer any questions and ensure everything runs smoothly from drop‑off to pick‑up, alternatively if you have questions prior to this, please don’t hesitate to contact us.

We look forward to welcoming your pet for their stay.

Creative Dog Grooming

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Creative Dog Grooming

As part of our dog kennelling business at Pet Central Hotel, we offer a dog grooming service, and having caught up with the new TV series of Ronnie Corbett’s Animal Crackers on Friday night on BBC1 a couple of weeks ago, their feature on creative dog grooming really did catch the eye for us.

Creative grooming is a really big thing in the USA and appears to be something that is starting to catch on here in the UK. Never mind a wash and brush up and a nice cut for your pooch, this is extreme styling for your poodle. With such designs as Disney’s Mickey Mouse or even more daring the opportunities are endless and only limited by your imagination.

Most of the transformation is done through careful cutting, shearing and shaping to achieve that desired look, before careful colouring is applied to give that perfect finish. The great news is the poodle’s, which appear to be the main breed used for this kind of work, seem to thoroughly enjoy the attention lavished upon them.

Here at Pet Central, we can definitely confirm our grooming services never quite run to anything as grand as this. We can, however, promise a great service for bathing, nail care, clipping and ear care with a professional hands on service if you’re looking to give your dog a pamper.

Images courtesy of the BBC

Autumn Breaks with Pet Central Hotel

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Autumn Breaks with Pet Central Hotel

Summer seems almost just a distant memory and with autumn upon us it’s still full steam ahead for us here at the kennels and cattery.

Autumn Breaks with Pet Central Hotel

If you have children at school, you maybe forgiven for thinking they’ve just gone back after the school holidays, but the half term break will soon be coming around, and if you’re planning a break away for mid-autumn, don’t forget to book early with us. 

Half term is traditionally a busy time for us, so it’s one less thing for you (and us) to worry about if you are planning a trip away.

If you don’t have kids, maybe your thoughts are turning towards planning for a weekend get away to beat the autumn blues or maybe even a Christmas weekend shopping experience somewhere romantic.

Our weekend service offers the perfect opportunity to drop your pets off on a Friday and pick up on a Monday after a relaxing weekend away – whether that’s here in the UK or overseas.

And don’t forget whilst you are away we can keep you updated with pictures of your pets if you’re connected to us through our Facebook or Twitter social media channels.

Our wide range of accommodation for cats and dogs include luxury suites for dogs if you’re looking for a home-from-home experience for your dog, whilst our modern cattery provides all mod cons including piped music and heated igloos, which maybe just what your cat wants on these cooler autumnal nights.

With autumn setting in, the festive evenings of Halloween and Bonfire night will soon be with us.  If you’re planning a party or are off out for the night, why not let us take the pressure off and book your pets in for an overnight stay. 

You can drop them with us here at Pet Central Hotel during the day and pick them up the following morning, leaving plenty of time to get yourself glammed up, pet hair free and enjoy your evening, without the worry of having to get back to your left animals.

For more information on our short break weekends and overnight stays, why not email us or call the office on 01527 892 164.

Looking after your Cat through the Summer months

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Looking after your Cat through the Summer months

Hopefully with summer not too far away, we thought we’d offer a few pointers for looking after your cat through the summer months. After all, as a cattery owner we see lots of cats over the summer period and love being able to pass on the information we have to make sure you keep your cat looked after for the warmer months ahead

Cats love warm weather and for the most part they’re very good at keeping themselves cool. However, if the weather becomes very hot it’s always a good idea to try and keep them out of direct sunlight and heat between 10am and 3.00pm.

Keeping curtains and blinds closed in the house will often make your home a cooler environment for your cat and if your house stays cooler with windows closed then it’s a good idea to keep those closed too.

Cattery Bromsgrove RedditchWhen your cat does go outside apply a good quality pet sunscreen to nose and ears. Buy one which can’t be licked off. This is particularly useful if your cat is a light coloured variety.

If your cat grooms itself more through the warm summer months don’t be too alarmed about this. They will spend more time grooming as a cooling measure as the saliva acts a cooling agent by evaporating from the fur helping to cool them.

A sleepy cat through the warm summer months is usual. They will by nature take it easy to save themselves from getting too hot and bothered. A nice cool place to lie down and relax such as in front of a fan or a nice cool floor is another favourite trick!

Attention to your cats feet and paws is worth consideration. Their sweat glands will often leave wet paw prints as a give away of sweating meaning they need to replenish their fluids.  Always make sure a plentiful supply of water is around for your cat in different areas of the house. A good tip to remember is that cats often prefer their food and water to be in different areas.

Cats will often pant through warmer months, although this is not so obvious as for a dog for example. They will do this to take on cool air if they are hotter than normal. This is not to be concerned about unless the panting is particularly heavy.

As with humans, cats enjoy the warmer weather but common sense and a little attention to their needs will ensure your cat stays in good health throughout the summer months. If you are at all concerned regarding your cats health over the summer period, then you should consult your local vet for further help.

Boarding your Dog – Luxury style!

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If you’re looking for kennels for your dog this summer why not take a closer look at the luxury supreme apartments we have available for your dog. We have 2 exclusive apartment style kennels available if you really want to push the boat out this year and kennel your dog in a real home from home environment.

Each supreme kennel features its own bed, sofa and even a TV for them to relax in real comfort and style. All have been recently redecorated with accent walls to offer a cozy warm feel to them.

Our 16 square metre floor space also features an outside run, giving them plenty of space to get all the exercise they could want. They’re also perfect if you have more than one dog with plenty of space for them to relax and enjoy their stay with us.

As you would imagine these apartment kennels are always popular, so it’s best to book early to avoid yours and your dogs disappointment!

At Pet Central Hotel, our philosophy is always about putting your pet first, and with these luxury kennel apartments we feel these are a great way for your dog to spend their summer holidays in the style they are already accustomed to at home.

If you want more information on our kennelling services, why not call or email us. We’re always happy to show you around if you want to get a feel for what we can offer, and for you to bring your dog along with you too.

Grooming Tips for your Dog

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Grooming Tips for your Dog

Whilst our main activity is dog boarding along with the cattery, we do offer limited dog grooming services for our guests, and so thought it would be an interesting topic for anyone looking for hints and tips on grooming your dog.  These are not necessarily all the steps we take when we’re grooming, but a general insight into keeping your dog nice and clean and tidy on a week to week basis.

1. If you have a long haired dog, we’d suggest a daily brushing to keep knots and tangles to a minimum.  With a good quality dog brush and a gentle approach this can offer an enjoyable and relaxing playtime for you and the dog.

2. Medium length haired dogs can often suffer from matting particularly if they’re out and about in the woods and fields regularly.  However, a quick daily brush over will keep them looking at their best. Short haired dogs can be left to once a week, dependent on their lifestyle and activity.

3. When your dog is shedding it’s hair, it pays to brush them more often.  This helps to stop the build up of hair throughout the house.  If you need any help on the kind of brush you want, we’re more than happy to make suggestions as there are lots of different types out there.

4. Try and get into a regular routine of bathing your dog.  Once a month is ideal for most breeds, but more regularly than that won’t hurt.  When you choose a shampoo for them, figure out what kind of skin type they are (dry, normal or oily).  Don’t ever be tempted to use human shampoo or washing up liquid.  These are both unsuitable for your dogs skin.

5. When bathing, a good idea is to do the body first followed by the legs and finally the head.

6. Rinse off shampoo thoroughly.  Take extra care to get into all the areas which are not easy to get to.  Dried soap can cause itchiness if not rinsed off, so it’s worth paying particular attention to.

7. Clean your Dog’s ears very carefully using an ear bud to remove any wax or dirt.  Be careful how you use an earbud and never insert the ear bud into the ear. If you have a long eared breed check regularly for ear problems. Due to them having less air exposure they can suffer with yeast and bacteria build up in the ear area and these sometimes become infected.

8. Keep an eye on your dogs nails. If their nails grow too long this can cause pain, particularly when exercising.  Keep them short on a week to week basis by using an emery board or nail file and clipping them every month or so if you’re not exercising them on a path which will help to naturally keep them short.  If you’re unsure about clipping, a professional dog groomer can clip them for you.

9. Check your dog’s paws making sure the pads are clean with no build up of hair between them.  Too much and this can cause matting which can lead to painful drying out and hardening, particularly in colder weather.

10. Always make a fuss of your dog when carrying out your grooming.  A little fuss will make it more stress free for both you and them.  Don’t forget when you’ve finished to reward them with a treat or two!

If you’re looking for hints and tips on our dog grooming services, why not get in touch and we’ll do our best to answer your questions.

Being Social… Keeping in touch

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Being Social… Keeping in touch

Being away from your beloved cat or dog can be an anxious time however many times you leave them. One service we use on a daily basis is to use social media to keep you up to date with how your pet is. We love sharing our photos so you can see just how happy and settled they are and be happy that they’re with us!

Facebook

SocMed Image If you’re a Facebook user, we post pictures of our guests regularly, and you will see many photos of our resident cats and dogs who stay with us. All you need to do is to follow us at Facebook and keep an eye on the photos we post.

You can drop us a note if we don’t post a picture of your pet and we’ll post a photo just for you, so you can relax and see they’re having as great a time as hopefully you are.

Twitter

We also tweet on a regular basis, so if you’re a Twitter fan follow us at Twitter and keep up to date with what we’re doing and see if you can spot the photo of your pet.

We love the idea of using social media to keep our customers updated with how our residents are enjoying their stay with us, we think if you’re a Facebook or Twitter user you’ll appreciate the service too!

If you’d like to keep updated of how your pet is through our social media channels, simply let us know when you drop your pet off and we’ll make sure we keep you updated while you’re away.

Our kennels in redditch are ideal for short and long stays, with the option of luxury suites available if you’re looking for that home from home experience for your dog. Our cattery in Redditch offers premier accommodation.  Built in 2011 to FAB standards, they feature heated igloos, scratch posts on three levels and all food and heating as required.

For more information on our social media and the range of services we provide, you can contact us on 01527 892 164 or email us directly.

About Us

Here at Pet Central Hotel we offer kennel and cattery boarding for your beloved dogs and cats in Redditch and the surrounding areas. Located in a spacious country environment close to local amenities we have plenty of space for your pet to enjoy themselves.

Our hands on philosophy of putting your pet first is essential to making your pet have a home from home experience. Call us on 01527 892 164 to discuss your pet boarding requirements.

Opening times:

Mon- Sat:  Mornings 8:30am until 10:00am | Afternoons 3:00pm until 4:00pm
Sunday:   8:30 until 10:00am

Why Choose Us?

 
Used and recommended by vets
On site grooming service
Open all year round
Viewings welcome
References available
Site visits welcome

Services At A Glance

Luxury Kennel Boarding
Luxury Cattery
On Site Grooming
Day Care Service Available
Collection & Delivery Service

Latest Thoughts

Get Social With Us

Contact Us

  01527 892 164
  info@petcentralhotel.co.uk
 
Jill Lane, Sambourne
Warwickshire. B96 6ES